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Using Video for Enhancing Customer Experience and Employee Training

Video Training and Retail: Video for Customer & Employee Safety Outlier is keeping a close eye on the retail industry. Today, we released a new report on creating an engaging in-store experience, and using video to improve retail training. What's included: Current State of the Industry3-Step Approach to Training, Driving in-Store Traffic, and Engaging with CustomersInspiration for Providing Your Own One-of-a-Kind in-Store Experience View the report, "Effective Use of Video for Retail Training, In-Store Communications, and Consumer Engagement" online or download a copy at the link below. Get the Full ReportThe full report is now available for download. Get it Now

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3 Ways Video Will Make YOU a More Effective Leader

Strong leadership is crucial for a successful and profitable business. Everyone knows this, and everyone preaches it. But do these claims reflect reality? 58% of managers claim they have received no management training (CareerBuilder).58% of employees say they trust strangers more than their boss (Harvard Business Review).According to Gallup, as many as 70% of workers aren’t engaged at work. I could go on with these shocking-not-so-shocking statistics that paint a rather unenthusiastic portrait of corporate America, but the bottom line is that most workplaces are lacking in some major ways. If you're looking to connect with your teams, increase employee productivity and create greater job…

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Looking to Grow Your Business? Don’t Forget Internal Marketing

As business leaders, we’re accustomed to funneling dollars into our marketing. That's how we identify and gather new leads that sales convert into customers, right? But what if I told you internal marketing is just as important when it comes to meeting your company goals? Would you think I was crazy? Well, crazy I may be but the fact is internal marketing is crucial to driving lasting business growth. Your Employees and Your Brand Many businesses pay lip service to employees as important ambassadors of the brand. But when it comes to investing time and budget into internal marketing, that kind of talk can dry…

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